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We have had a long-standing relationship with Metro Recruitment for several years. Caroline has always been extremely proficient to deal with and has an excellent understanding of our business needs and the type of candidates that we require. I would have no hesitation in recommending Metro Recruitment as a well-established and professional recruitment company offering for both permanent and freelance placements.

Metro Recruitment put me forward for a unique nursing role which suited all my strengths, values, past experience and requirements.
Within a short period of time I advanced into a management position. This is when I used Metro Recruitment’s support to recruit nurses to fill further unique nursing roles. Every time they put through excellent candidates who had the experience and values that suited the roles. I would definitely recommend using Metro Recruitment for your health recruiting needs.

I was approached by Karma for a Regional Health and Safety position with a large New Zealand business, and from our first conversation I was impressed by her professionalism, insight and genuine enthusiasm in securing the right opportunity for me.

She took the time to understand my background and career goals, and connected me with a position which aligned with my experience and aspirations.

Throughout the recruitment process, Karma was incredibly supportive. She kept me informed every step of the way, prepared me for interviews, and offered valuable advice. Her industry insight and expertise made the entire experience seamless and positive.

I highly recommend Karma and Metro Recruitment to anyone looking for a recruiter in the Health and Safety space that truly cares about securing the right position for their candidates and who delivers results.

It is always a pleasure to work with Caroline! I was so grateful when she placed me in a contract position when I was briefly in Auckland a few years ago; so when I moved back permanently she was the first person I contacted. The team at Metro Recruitment are so responsive, provide valuable advice, I would always work with them and recommend them to others.

I have worked with Karma Hooper at Metro Recruitment for the past several years. Karma seems to intuitively know the kinds of people that will succeed in our business, and she has placed some of my best people. Process oriented and a strong communicator, Karma always ensures that we know exactly what is going on during the recruitment process. Her ability to uncover passive talent in the market is second to none. I really enjoy our working relationship.

Karma at Metro Recruitment found me a practice Nurse position in May this year. Throughout the whole process, she was very supportive and hands on during lock down level 3. We arranged video calls and set up seminars to prepare me for the interview and I was well informed about the practice. As someone, who is always very nervous during interviews, Karma really helped me with gaining the confidence and knowledge I required. Karma, also took the time to understand me as an individual and not only who I was on paper. She made the whole process very easy, and did not make me the whole aspect of applying for a new job daunting. She was very prompt and clear in her communication between me as the employee and relaying what the employer wanted. I highly recommend Karma from Metro Recruitment, the process of applying for a new job is very already intimidating, Karma makes the whole process so much easier.

Caroline at Metro has helped us find some of our best candidates. She understands the type of consultant we’re looking for and doesn’t waste time with putting forward people who aren’t right, and when we find someone we like, she’ll help us secure them. On top of that, she’s a lovely person to deal with.

As our agency has grown over the last 8 years from the original 4 staff, to now 20, we have worked with Caroline to recruit account management, creative, finance and admin employees.
Caroline has taken the time to fully understand our culture, our passion for excellence in all aspects of our business and has constantly put forward excellent candidates, 12 of whom are making significant contributions to our continued growth and success.

We have used Metro Recruitment for several years. They are consistently responsive and they have provided excellent staff, especially short term reception staff. (We would have loved to have employed several of the people full time if there were openings!). Metro have consistently worked hard to meet our needs in a very timely and professional manner. They certainly have gone the extra mile for us, and I do not hesitate in recommending them.

At Auckland Museum we have a cycle of regular activities that need marketing, alongside one-off events and special projects. We frequently need to bring in marketing personnel with specialist skills to help accelerate a project or help with workload. At a time like this, when you just need the right person for the job, right now, Caroline has been the first person I have called. Over the last year I’ve needed a handful of people for short and long term projects and what I value more than anything is the leg-work that Caroline does that results in her bringing me just one candidate, the ‘perfect’ person. When you and your team are at capacity you don’t have time to interview a heap of people and every time, Caroline has offered me someone who has met the brief and delivered the task at hand. Ultimately you use a recruiter to narrow the options and come with the best solution. Caroline does this every time.

I’ve worked with Karma and Metro Recruitment for over 10 years, and she’s been my go-to for both contract and permanent roles in the health sector, particularly across marketing, digital, CRM, and project management. What really stands out is her knack for finding people who aren’t just a match on paper, but who truly fit the culture and values of the team. That alignment makes all the difference. She goes the extra mile in her search, communicates clearly and consistently, and is always a pleasure to work with. I really value her honest, down-to-earth approach and wouldn’t hesitate to recommend her and the team at Metro!

Since 2008 Caroline has been my one and only agent. I have absolutely loved working through Metro and with Caroline. After slowly easing me back into the workforce Caroline has constantly found me wonderful roles that were completely right for me, while offering me helpful advice along the way. More than just an agent, I wholeheartedly recommend her.

I have been working through Metro Recruitment since February 2023, and my experience has been outstanding. Karma, in particular, has been incredible to work with – she brings deep knowledge of the market and a clear understanding of business needs.

When I was hired for my first contract, Karma told me it would be a great opportunity for my professional growth, and she was absolutely right. She has been consistently supportive, responsive, and diligent throughout the entire process.

I highly recommend Metro Recruitment and Karma to anyone looking for a reliable and professional agency.

Karma has been our 'go-to-person’ for more than 20 years, with many outstanding hires during this time. She developed an excellent understanding of our business, culture, and requirements right from our first recruitment. She ensures she has a good understanding of the role and matches the candidates accordingly. Communication is always clear with prompt updates. I would highly recommend Metro Recruitment and Karma.

Caroline and the team at Metro provide excellent recruitment support, placing great candidates that do great work and contribute to our team culture and success. We love the way Caroline thinks so carefully about both what’s right for the candidate and for us.

What sets Caroline and the Metro team apart for me is their integrity. I’ve recruited candidates with them, as well as been a candidate myself over the years, so I’ve seen how they operate with integrity from both sides.

They have never offered me a candidate that didn’t fit the brief.

They believe in creating a partnership to understand and grow your business and I’m sure they have many clients and candidates loyal to them for that reason.


I had the great fortune of meeting Karma in 2018 when I was a job seeker, ready to move up the career ladder. Karma is a subject matter expert in matching people to careers/jobs and I had the best experience of being placed in a senior leadership role in Aviation (coming out of healthcare) – it is unmatched with any other experiences I have had personally to-date! Since then, I have enjoyed and trusted in Karma’s expertise in placing people in the businesses I have led people strategies in (Aviation and later in construction/social infrastructure). She puts personal care in building relationships, understanding the business and client needs and working tirelessly to make great appointments happen. I highly highly recommend Karma!